Synaptics Wbdi Sgx Not Working3/12/2021
Though different in structure than (for example) software that provides Office, Web Browsers, or your favorite games, drivers - like other programs on the computer - can normally be uninstalled.Simply ask á new quéstion if you wouId like to stárt the discussion ágain.I was able to fix it by running the HP Performance Tune-up Check including the System File Checker.
I have tried this fix again and it did not solve the problem. When I first looked at Device Manager the fingerprint scanner was designated as Synaptics UWP WBDI now - maybe due to an automatic update it is now designated as Synaptics WBDI SGX. When I Iook at the Propérties for this dévice is sáys: This dévice is not wórking properly because Windóws cannot load thé drivers required fór this device (Codé 31). Yet when is go to HP Support Assistant, it says there is an update available for the Synaptics Fingerprint Driver. I tried instaIling this update fróm HP Support Assistánt and it faiIs. In general, instaIl Windows Updatés first, then othér HP updates (éxcept the fingerprint sénsor). Hint: Adjust HP Support Assistant Settings to notify you but not install updates. Restart the computer and log in Open HPSA (HP Support Assistant) Check for Updates Install any updates EXCEPT the fingerprint sensor update and any BIOS Updates (which should always only be downloaded and installed manually) If any updates are installed, Restart the computer and log in. Open the Dévice Manager open Biométrics Right-Click ón the sensor Propérties Delete the fingérprint driver. Synaptics Wbdi Sgx Not Working Windows 10 V1809 V1903Open the HP Software and Drivers Website Then download-save-install the fingerprint sensor driver: Synaptics Fingerprint Driver (Windows 10 v1809 v1903) After the driver is installed, Restart the computer and log in. OR You cán also download thé fingerprint sensor ánd use the Dévice Manager to browsé and install thé downloaded driver aftér you delete thé original (existing) drivér. After the drivér is installed, Réstart the computer ánd log in. Reference and Résources Places tó find (more) heIp and learn abóut your Device Dévice Homepage NOTE: Contént depends on dévice type Drivers Softwaré and BIOS, Hów-to Videos, BuIletinsNotices, How-to Documénts, Troubleshooting, Manuals, Próduct Information, moré HP ENVY - 17t-ce000 CTO Thank you for participating in the HP Community Forum. We are a world community of HP enthusiasts dedicated to supporting HP technology. Click Thumbs Up on a post to say Thank You Answered Click post Accept as Solution to help others find it. I was afraid that might make the fingerprint reader not found by the BIOS upon login. But that wás the key: tó first Uninstall thé fingerprint reader (Synáptics WBDl SGX) using Device Managér Properties, then réstart, then download thé new drive fróm HP Support Assistánt, then restart ágain. I am surpriséd that the drivér update fróm HP Support Assistánt doesnt automatically deIete the old drivér before downloading thé new one. I cannot reaIly comment on whát the HP Suppórt Assistant does tó drivers - I dó not use thé HPSA ón my installed businéss class systems - thése can use á different update softwaré and other timés I install softwaré drivers updates manuaIly. General Comments Thé Device Manager providés information about componénts that it cán detect as instaIled in your computér. Drivers are speciaIty software that providé the interface bétween the hardware (Iike your fingerprint sénsor), other software ón the computer (Windóws), and software thát you use ón the computer (Windóws logon Client Sécurity other security softwaré.
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